Manager of Clinical Operations - Pediatric Intensive Care Unit

Title: Nursing Manager – Pediatric Intensive Care Unit (PICU) 

Site: Advocate Children’s Hospital – Park Ridge 

Location: Park Ridge, IL (Relocation assistance can be provided) 

Schedule: Full-time, Days 


As one of the largest network providers of pediatric services in Illinois and among the top 10 in the country, we’re a kid-focused team recognized for clinical excellence in cancer care, cardiology and cardiovascular surgery at the Advocate Children’s Heart Institute, maternal fetal medicine and more.  From well care to the most critical care, we offer only the best care at Advocate Children’s Hospital – because every child deserves a happy and healthy life ahead. 


Advocate Aurora Health, now under Advocate Health, a safe clinical enterprise operating 27 hospitals and over 500+ ambulatory care sites, 22k RNs in our 77k member team. Our list of accolades include,  but are not limited to, “Top Work Places”, “Top 100 Hospitals”, QUEST Award, “Best Places to Work for Women and Diverse Managers”, and System for Change Award. Join us and change lives… including your own. 

The exciting news… 

Advocate Aurora Health and Atrium Health have combined, creating Advocate Health where we deliver the best health outcomes and make care more accessible and affordable. We're now the 5th  largest health system in the US. 

This new combined system will boast: 

6 States~67 Hospitals~150k Teammates~1k plus sites 


You will facilitate and implement strategic initiatives for the organization in providing quality patient care in a cost-effective manner at the unit level. Manage, direct and evaluate nursing practices to support and develop personnel in the provision of patient care activities. In addition, you will facilitate participative management processes on the unit and collaborate with physicians and other healthcare disciplines to assure optimal patient care. 


Serves as chief retention officer for unit/dept. 

• Utilizes internal resources to plan, develop, implement and evaluate orientation programs, in service education, and professional growth and development programs for staff. • Fosters peer preceptor and mentoring relationships within staff. • Mentors staff in career and professional development. • Supports “new hires” through a structured orientation program.  Coaches and provides feedback to orientees. • Articulates and understands clinical nursing practice issues and provides staff with necessary resources to deliver nursing care. • Involves  RNs and other unit staff in unit governance and mentors leadership skills. • Encourages and  role models reward and recognition programs. • Recognizes staff who perform exemplary customer service. • Implements flexible scheduling and staffing models. • Monitors unit retention, conducts exit interviews and acts on them. 

Maintains effective working relations with both internal and external customers 

• Collaborates with physicians, nurses, and other healthcare professionals to assure delivery of quality care. • Actively participates in hospital committees and continuous quality improvement projects. • Collaborates with peers in the integration of clinical standards to meet patient and unit needs. • Assures that education relevant to patient/family needs are implemented. 

Manages, develops, implements and evaluates standards of nursing to facilitate quality patient care,  efficiency and cost effectiveness.

• Collaborates with the medical director and nursing staff to jointly plan patient care, develop education opportunities for staff and resolve interdisciplinary conflicts. • Establishes staffing requirements and plans for appropriate utilization of human resources. • Assesses acuity,  caseload and complexity of patients to determine staffing levels. • Assumes 24-hour  accountability for assigned area of operation. • Annually reviews and approves all departmental standards of care, policies, procedures, and protocols. • Establishes in conjunction with the medical director and care coordinator criteria for monitoring of quality indicators in accordance with Lutheran General Hospital quality management program. •  Develops and implements quality improvement processes in response to nurse-sensitive,  hospital and system quality indicators, to improve patient care outcomes. • Provides strategic planning and direction for the implementation of unit goals and implements change to enhance effectiveness of patient care. • Continually monitors compliance with all regulatory agency standards, policies/procedures at the unit level. • Fosters an environment of clinical excellence. 

Prepares of departmental budgets (supplies, equipment, personnel). Responsible for budget management and performance and fiscal oversight of all areas of responsibility. 

• Prepares an annual budget and monitors budgetary expenditures. Reports, and implements a  plan to address variances on an ongoing basis. • Develops major equipment purchase proposals. • Develops new and expanding program proposals with cost/budget implications.•  Determines priority levels of capital and completes feasibility studies as needed in collaboration with the Director of Nursing and Finance. • Ensures that all departmental expenses are processed appropriately, timely, and according to Advocate’s financial control policy and corporate compliance guidelines. • Identifies inventory levels and costs of supplies maintained in the area. • Monitors utilization of staff, supplies, and equipment for optimal efficiency, and makes recommendations as appropriate. • Ensures charges are entered appropriately on a daily basis. • Ensures department supply inventories are monitored carefully, replacement items are ordered to insure no interruption in patient care. •  Appropriately manages budgeted vs. actual FTEs, open requisitions, profile processing,  performance reviews, and salary adjustments within policy guidelines. • Analyzes acuity,  staffing and outcome variances. •11. (Revenue departments only) Maintains an up-to-date chargemaster for the area; maintains up-to-date RVUs/cost standards in TSI. 

Responsible for personal and professional growth and development 

• Maintains unit and management competencies. • Keeps abreast of current standards of care via literature, educational offerings, etc. • Participates in activities to enhance professional growth by involvement in professional organizations and continuing education. • Maintains awareness of new trends, technology, and methodology in health care and evaluates appropriateness for implementation. 


Education: BSN preferred, ADN with agreement to enroll in BSN completion program in two years to  be completed in five years. Bachelors degree required (BA, BS, BSN, etc.) • Bachelor's Degree in  Nursing (BSN) OR Bachelors Degree any field with a Master's Degree in Nursing (MSN) • Advocate  Children’s Hospital: Earn 20 continuing education hours within a 2 year period of which 16 hours  must be pediatric continuing education hours 

Experience: 5 years of relevant clinical experience • Demonstrated leadership experience 

Licensure: Nurse, Registered (RN) • Current licensure in Illinois RN PALS Certification (PALS shall  include both cognitive and practical skills evaluation) 

Knowledge, Skills & Abilities Required: Good customer orientation • Basic skills in organization •  Planning and delegation skills • Basic team building skills • Utilization of critical thinking in timely  decision making • Basic PC skills • Effective communication skills in a group setting 

Physical Requirements and Working Conditions: Ability to work within a rapid changing environment. Ability to move patients, lifting 30 lbs or more may be required. • Ability to work collaboratively with internal / external customers. • Ability to prioritize independently and respond to multiple simultaneous requests. • May be exposed to hazardous materials and life-threatening diseases 24-hour accountability for patient care issues. • This position needs to recognize needs and behaviors of specific age groups of patients treated.

At Advocate Aurora Health Care 

We pride ourselves on taking care of our people. And not just our patients—we mean you, too. We help each other live well. When you work at Aurora, you get the chance to work with a dedicated  team that’s as passionate about the work as you are. Here, you’ll find limitless opportunities for ongoing learning, career advancement, competitive compensation and a stable work environment.  But more than that, you can change lives—including your own. 

Diversity and inclusion matter at Aurora. We celebrate our differences and nurture an environment where everyone feels included. We know that when we reflect the communities we serve, when we embrace differences and bring our whole selves to work every day, we are working as one to build a  healthier tomorrow for everyone. Aurora supports a safe, healthy and drug-free work environment through criminal background checks and pre-employment drug testing. We maintain a smoke-free environment at all our locations. We are an equal-opportunity employer.

Interested candidates, please contact Rukiya Caldwell (AHC Talent Acquisition) directly at: