This is where a great opportunity meets, growth, mentorship and exponential career opportunities for your future.
Your unit: A place where Cath Lab and Critical Care come together and work at the highest level, and also as a family.
Your team: Highly engaged and looking for an engaged leader. A team that believes in patient centricity and team work.
You: Someone who wants to mentor, grow as a leader, be the SME that you know you are and start your leadership career at an advanced facility.
AURORA MEDICAL CENTER SHEBOYGAN COUNTY:
Our 113-bed acute care medical center with 44 specialties, is home to a collaborative and supportive team of 529 providers and 320 professional nurses. This new and state-of-the-art community hospital offers General Surgery, Women’s Health/level II NICU, Cardiac Care, Emergency Services, Ortho and Rehab, Spine Services and Behavioral Health. Our facility features advanced technologies including Wi-Fi throughout the facility. ASCMC is built to Healthy Spaces Road Map standards for green building and operations best practices. We are nationally recognized for excellence from Newsweek as World’s Best Hospital 2021, Healthgrades as 2021 Outstanding Patient Experience and awarded 5 stars by CMS for Overall Hospitality Quality.
ABOUT ADVOCATE AURORA HEALTH CARE:
One shared purpose brought us together. With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities.
One of the most exciting shares, we are now a joint partnership with Atrium Health. We are now the Top 5th Health System in the US.
This new combined system will boast:
6 States~67 Hospitals~148k Teammates~1k plus sites
HOW YOU’LL MAKE A DIFFERENCE:
You will be the SME leader for the Cath Lab unit. You will lead at a high-performing facility with top equipment and a hi team. As the supervisor, you will be responsible for supervising nursing, support staff and patient care activities on assigned shifts. Acts as a clinical resource to unit staff members. May also assume responsibility for direct patient care, as needed. Promotes the conceptual framework of Aurora Health Care's nursing practice. This is accomplished by subscribing to the five management accountabilities: human resources, fiscal, materials management, support and system linkage.
ACCOUNTABILITIES:
Works with the Patient Command Center and coordinates staffing for the facilitation of safe and efficient patient throughput and global distribution of staffing resources.
• Oversees operational efficiency and utilization of labor resources of the assigned shift in collaboration with unit-based charge nurses to ensure HPPD and LCE targets are met.
• Participates in daily safety and capacity huddles. gh-performing
• Makes staffing recommendations and assignments at identified levels of competency as determined by state law, hospital policy, and regulatory agencies for the provision of safe and high-quality patient care.
• Solicits feedback on customer needs by performing ongoing assessments and rounding and shares findings offering suggestions for improvement. Customers include patients, visitors, physicians, and staff.
• Works with teams to develop, implement and track results of quality improvement activities contributing to overall quality of care, KRA goals and regulatory requirements.
• Understands departmental productivity measures and uses monitoring, data reports, technology and assessment tools to assess the effectiveness of work hour and labor cost efficiency.
• Gathers, records, and responds to staffing needs according to fluctuations in staffing and census updating AdvocateWorks schedule as needed.
• Provides correspondence with outside agencies for the management of agency resources as needed
• Maintains Ongoing Operations During the Absence of Administrative Personnel.
1. Initiates and responds to hospital-wide emergency situations following FEMA guidelines for Emergency Management, mobilizing appropriate resources and personnel in a timely manner participating as a member of the incident command team.
2. Addresses problems and conflicts which arise between patients, families and healthcare providers and provides appropriate support and service recovery.
3. Facilitates the process of drug/alcohol testing for cause according to hospital policy.
4. Communicates significant concerns to the appropriate personnel including the administrator on call and executive leadership.
5. Evaluates patient conditions as requested and helps staff problem-solve clinical issues serving as a coach for chain of command in the absence of the nursing unit leadership.
6. Ensures compliance to all regulatory/safety standards, follows HIPAA guidelines, interacts with the media regarding newsworthy incidents that involve the hospital.
Supports Team Member Engagement
• Provides input to Managers on learning and development needs of team members on assigned shifts, mentoring of new staff, and mentoring and identification of future leaders.
• Identifies and delegates work experience opportunities appropriately to develop skills in various areas.
• Promotes recognition of associates and celebrates accomplishments within and across teams.
• Identifies and purses opportunities for own self-improvement and leadership development including participation in hospital committees and projects, and attending internal and external conferences.
• Participates in departmental meetings and contributes to associate engagement and culture of safety improvements.
• Encourages idea generation and implementation.
• Role models a positive and inquisitive attitude.
• Embraces challenges and suggests new and improved methods regarding clinical operations of the hospital. Patient Satisfaction
1. Addresses problems and conflicts which arise between patients, families and healthcare providers.
2. Responds to patient and family needs in times of stress or crisis.
3. Ensures compliance to all regulatory/safety standards to provide optimal environment for the customer.
4. Responds to and resolves patient, customer, and team member complaints in a timely fashion
5. Solicits feedback on customer needs by performing ongoing assessments/interviews of internal and external customers.
6. Reviews customer satisfaction survey results; set targets for improvement and implement appropriate action plans.
7. Holds team members accountable for customer service standards.
WHAT YOU WILL NEED:
Licensure
• Registered Nurse license issued by the state in which the team member practices.
Education/Experience Required:
• BS/BSN preferred. • 3 years experience in nursing. • 1 year clinical leadership experience or charge nurse experience.
Knowledge, Skills & Abilities:
• Strong clinical skills Problem-solving & analytical ability. Exceptional communication skills. High level of customer service skills. Utilization of critical thinking in timely decision making
• Current RN license in the State where you will practice. CPR Certification.
Physical Requirements and Working Conditions:
• Resiliency and flexibility to deal with a changing environment. Ability to work collaboratively with internal/external customers. Ability to demonstrate a commitment to patient safety, patient care and outcomes. Ability to prioritize independently and respond to multiple simultaneous requests. Ability to work in a fast-paced environment with established time constraints and in difficult situations. May be exposed to hazardous material and body substances.
• Ability to lift up to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis.
OUR COMMITMENT: Advocate Aurora Health is committed to diversity and inclusion every single day and in everything we do. Diversity lives in the differences, great and small, that matter to us and make each of us unique. We know that empowering our differences inspires creativity that leads to innovative solutions – for our team members, consumers, and communities. And because health care is built upon relationships, it’s important for the people we serve to be able to trust us to meet their unique needs.
By cultivating an atmosphere of acceptance and compassion, we create a welcoming environment where our patients can heal, our team members can thrive, and our business can grow. As a team member, working in a diverse setting allows you the chance to grow in ways that will broaden your perspective to deliver the best possible patient care.
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